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TERMS AND CONDITIONS

 Date of publication as of November, 2021

The present terms and conditions of use (hereinafter,” Terms and Conditions“) regulate the use and access to the Lvetic Beauty online shop (hereinafter, the “Lvetic Beauty Shop” or the “Site”), owned by Sareen Lvetic Beauty – Sareen Galarza (hereinafter, the “Company“, “We” and/or “Us“).

This document, together with the Privacy Police document, constitute the entire agreement between you (hereinafter, “You” or “User“) and the Company, with respect to the registration and use of the services and acquire de products (hereinafter, the “Products” or the “Product”, indistinctly) offered by the Site, so please read them carefully.

In any case, the acceptance of these Terms and Conditions (hereinafter, the “Terms and Conditions”) implies a binding contractual relationship between You and the Company, so that the access and use of Lvetic Beauty shop and/ or to acquire the Products implies knowledge and acceptance of these Terms and Conditions. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, YOU MAY NOT USE OUR SITE.

In these Terms and Conditions, unless a contrary intention appears:

  1. The use of the singular shall include the plural and vice versa.
  2. The use of any genre includes the other genres.
  3. Headings are used for reference only.
  4. Any phrase introduced by the terms “including”, “include”, “in particular” or any similar expression shall be construed as illustrative and does not limit the meaning of the words preceding those terms.

 

GENERAL INFORMATION

 The following data identifying the Site owner are set out below:

a) Company name: Sareen Lvetic Beauty – Sareen Galarza

b) Registered office:

Artelweg 8
4125 Riehen
Basel Stadt, Switzerland

c) Registration details in the Commercial Register: Commercial Register of Basel-Switzerland, Reference CHE-475.405.191

d) E-mail: info@lveticbeauty.com

 

OBJECT

Lvetic Beauty shop is, among others, an online shop of beauty and cosmetics online shop. We provide the content and the products available on the Lvetic Beauty shop.

 

ACCESS AND ENGAGEMENT CONDITIONS

You must be 18 years old or the age of majority in your jurisdiction in order to make a purchase on our Site. If you are under 18 years old or the age of majority in your jurisdiction, then you may not make a purchase on our Site. If you are under 13 years old, you may browse our Site. However, you may not provide personal information to us, make a purchase on the Site nor register on the Site. This Site is not directed to children under 13 years old.

To become a customer (hereinafter, the “Customer”), you must complete the purchase form and confirm your acceptance of these Terms and Conditions.  Purchase orders are processed Monday through Friday. Purchase orders placed after 3pm on a Friday will be processed on Monday morning

Once the User has filled in the purchase form, he/she will receive a confirmation of the purchase at the e-mail address provided.

On the basis of the foregoing, the User guarantees that the personal data provided is true and accurate, and undertakes to notify the Company of any changes or modifications thereto.

 

PRICE AND PAYMENT

The price for the different Products that the User may acquire on Lvetic Beauty Shop will always appear in Euros / CHF and US Dollars and will include the corresponding taxes Please take into consideration that Customer covers shipping charges, customs fees, and taxes. This will be determined by the country you are in. We do not take any responsibility for these additional fees. The User can consult the estimated Shipping price below

 

Swiss Post (Prices in CHF)*

Domestic Parcels

PostPac Priority

PostPac Economy

Swiss-Express”Moon”

8.36

6.50

14.86

International Parcels Europe Zone 1

Priority Plus

Registered e-mail Service (for the countries not offering Priority Plus Services)

13

19

International Parcels Rest of the world Zone 2

Priority Plus

Registered e-mail Service (for the countries not offering Priority Plus Services)

18

24

*Estimated Prices. Final prices calculation will be showed during the shipment procedure.

Delivery times vary from country to country.

Prices up to 1 kilogram.

In any case, if the User wish to obtain further information on these concepts, he/she may contact Us at the following e-mail address info@lveticbeauty.com.

Before proceeding to the payment of the Products, the Site will allow you to know the exact price. Consequently, the User will always be informed of the amounts to be paid prior to making any payment.

During the purchase process of the Lvetic Beauty Shop, You have several payment methods available for the purchase of the Products. You may pay the costs through Paypal and/or through the Stripe payment gateway, which will allow you to pay using your debit and/or credit card.

Once the payment has been made, the Buyer User will receive an email from the Company in the email account assigned for this purpose, informing that the payment has been made correctly.

If You do not receive the email about the payment, please contact Us at the following email address info@lveticbeauty.com

The Customer will be receive through the e-mail address for this purpose, an invoice containing all the information related to the purchase Product. The invoice will be issued when the Products purchased (We may submit to You additional information to fulfil with the applicable regulation).

 

LVETIC BEAUTY RESPONSIBILITY

General Limitation of liability of the Site:

The Site is provided on an “as is” and “as available” basis, the Company provides no warranties or representations, expressed or implied, with respect to the Lvetic Beauty Shop, including, but not limited to, implied warranties or conditions of completeness, accuracy, satisfactory quality and suitability for a particular purpose.

The Company is not responsible for possible violations of third party rights by Users. In this regard, the Users understand that the Company does not assume any responsibility derived from the information provided by the Users, nor for the damages or losses that third parties may eventually suffer due to publications and/or non- compliance with these Terms and Conditions by the Users.

The Company does not guarantee that the Site will meet the users’ needs or that it will be, free of interruptions, delivered in a timely, secure or error-free manner, without prejudice to its best efforts to that effect.

Users are fully responsible for the access and correct use of their account and other contents of the Site in accordance with current national or international law, as well as the principles of good faith, morality, good customs and public order. In addition, specifically, they acquire the commitment to diligently observe and comply with these Terms and Conditions.

Users shall refrain from using the contents of the Site for unlawful purposes or effects that are harmful to the rights and interests of third parties, or that may in any way damage, disable, affect or deteriorate the Site, its contents and services.

Those who fail to comply with these obligations shall be liable for any loss or damage they cause. The Company shall not be liable for any consequence, damage or harm that may arise from such unlawful access or use by third parties.

In addition to the foregoing, and to the extent permitted by law and except as otherwise provided in these Terms and Conditions, in no event shall the Company be liable for any personal, accidental, special, direct or indirect damages (including, without limitation, damages for loss of profits, loss of data, business interruption or any other commercial damages or losses) related to the use or inability to use the Site, regardless of cause, regardless of the theory of liability whether in contract, tort or any other theory of liability, loss of data, business interruption or any other commercial damage or loss, related to the use or inability to use the Site, regardless of the cause, regardless of the theory of liability (whether in contract, tort or otherwise) and even if the User has been advised of the possibility of such damages. For the sake of clarity, the Company is not responsible for any type of allergic reactions or side effects caused by the use of the Products sold on this Site.

 

USERS’ INFORMATION

 Only the User is responsible for the information provided. The User agrees to provide true, accurate, up-to-date and complete information by providing detailed information to the Site:

  1. The User’s information and activities on the Site:
    1. Must not be false, incorrect, misleading, offensive, threatening, abusive, defamatory, or violate copyright, trust, confidentiality or any other right.
    2. Must not infringe any copyright, patents, trademarks, trade secrets, proprietary rights, publicity or confidentiality. The User shall also not commit fraud, violate any applicable law or regulation, including, but not limited to, consumer protection, unfair competition, and anti-discrimination legislation and misleading advertising. In addition, you must not engage in obscene or indecent conduct or display pornographic content.
    3. Shall not entail responsibilities for the Company.
  2. The User authorizes the Company to handle information related to its Company, or any other that it publishes on the Site.
  3. The User must ensure that any information provided to the Site does not contain any computer viruses, macro viruses, Trojan horses, worms or anything that interferes with, interrupts or disrupts the normal operating procedures of a computer.
  4. The User must ensure that the information provided will not interrupt the service of the Site, will not harm, will not cause loss of efficiency or that the effectiveness or functionality of the Site will not be in any way endangered.
  5. The User acknowledges that the Company has the absolute right to edit, modify or delete any part or parts of the information they register on the Site.

 

USER’S OBLIGATIONS

 In order for the Company to maintain the Site, the User must:

  1. Agree not to engage in conducts prohibited by law;
  2. Be responsible for any content he or she makes available on the Site;
  3. Agree not to copy, reproduce, modify, create works from others, distribute or publicly display any content of the Site without the prior written consent of the Company;
  4. Agree not to use the Site in any other way except as expressly permitted by the Terms and Conditions. For example, the User agrees not to use the Site for any illegal purpose or to transmit or publish any defamatory, abusive, malicious, misleading, obscene, threatening, or that may cause annoyance, inconvenience or unnecessary anxiety.

 

RIGHTS OF THE COMPANY

 The Company reserves the right to modify or suspend in whole or in part, temporarily or permanently, the Site, with or without prior notice to the User. The User must accept that the Company is not liable to them or to any third party for any modification or interruption of the Site.

The Company may occasionally modify the Terms and Conditions. However, it must publish the changes on the Site and update the date on which the Terms and Conditions were last modified at the beginning of the document.

If the User does not agree with the changes in the Terms and Conditions, it should stop using the Site. If the User continues to use the Site after the date on which the changes are published, it agrees to the modified Terms and Conditions.

The Company reserves the right to investigate and monitor any negative situation, or suspected to be so, and evaluations that may be fraudulent. The Company may also remove evaluations and comments, if it deems appropriate.

 

INTELLECTUAL PROPERTY RIGHTS

 The User accepts that the Site and each of its components (such as brands, images, texts, videos, etc.), are protected by the intellectual (and industrial) property right owned by the Company.

The development of the Site has involved significant investments and a joint work of our teams. For this reason, and unless expressly stipulated in this document, the User does not hold any other right other than to consult the Web for its strictly personal and private use.

The User may not reproduce, transform, alter, disassemble, reverse engineer, distribute, rent, lend or make available to the public through any form of public communication of the Site or the Site (in whole or in part) or any of its components.

In the event that the Company makes content or other downloadable documents available to the general public or the User, the User agrees to use them in accordance with this Terms and Conditions.

 

HYPERLINKS ON THE SITE

Hyperlinks existing on the Site may lead the User to other Sites published by third parties, whose content is beyond the control of the Company. Consequently, and to the extent that hyperlinks have been included in the Site for the sole purpose of facilitating the User’s navigation on the Internet, access to these third-party Sites will be its sole decision and responsibility.

If the User wishes to create hyperlinks to the Site, it must previously send a request for authorisation to the following e-mail address: info@lveticbeauty.com

 

RETURNS AND REFUND POLICY

 Returns

Returns must be made within 14-days after delivery of your shipment (or the maximum period stabilised in the in the sectoral legislation applicable). No refunds or exchanges will be offered after the expiration of this 14-day period.

To be eligible for a return, your item must be unopened and unused and in the same condition that you received it. It must also be in the original packaging. The only exception to this requirement pertains to damaged or defective items.

We cannot process a return for products purchased through the brands or other retail partners.

Refunds are available only for purchases made through www.lveticbeauty.com

Before attempting to return an order, kindly contact our info@lveticbeauty.com team to request a returns authorization and include details of your complaint. It is very important that you wait for our email with the return information (shipping cost would be paid by the Customer).

Please note that Customer covers shipping charges, customs fees, and taxes (these are not eligible for refund). We will usually refund your order within 5-days within receipt of the returned but please allow up to 30 for the processing a refund as transfers between payment systems might take a longer time.

To complete your return, we require a receipt or proof of purchase.

 

Refunds

Once your returned is received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

RETURN OF DAMAGED PRODUCTS

 

If you received products that were damaged during the delivery, please immediately contact info@lveticbeauty

 

COMPLAINTS

In the event of any complaint and/or incident attributable to the Company related to the Site, the Company has a complaint procedure that is initiated through the email address

We cannot process a return for products purchased through the brands or other retail partners.

 

RETURN OF DAMAGED PRODUCTS

 

If you received products that were damaged during the delivery, please immediately contact info@lveticbeauty.Once this communication has been initiated, the Company will work together with the User to gather the necessary information about the complaint and/or incident.

Once this communication has been initiated, We will work together with the User to gather the necessary information about the complaint and/or incident. Serve Athletes undertakes to contact the User with any complaint, within a period not exceeding seventy-two (72) hours.

 

INDEPENDENCE OF CLAUSES

If any of the clauses of these General Conditions are null and void or voidable, they shall be deemed not to have been included. Such declaration of nullity shall not invalidate the rest of the document, which shall remain in force and effective between the Parties.

 

MODIFICATION OF THESE CONDITIONS

We retain the right to modify these Terms and Conditions at any time. In the event of any change to the Conditions, these will be published on the Site and the date of publication will be indicated, so that the User is aware of the date on which the modification has become effective. In any case, the User will be notified by electronic means of any updates to the Terms of Use prior to their publication on the Site.

Once you have received notice of a change to the Terms of Use, you may terminate your contract prior to the date on which the new Terms of Use come into effect or you may choose to continue to access and use the Site.

Nothing in this legal text affects the content of the General Terms and Conditions and Subscription Terms and Conditions.

For all matters not specified in this document, the contents of the General Terms and Conditions document shall apply.